Privacy Policy

Effective Date: April 21, 2026

Introduction

This Privacy Policy describes how Ammar ElAskily ("we", "our", "us") collects, uses, and protects your personal information when you interact with our WhatsApp communications, website, and property services.

Information We Collect

Contact Information: Name, phone number, and email address provided voluntarily
WhatsApp Communication Data: Messages, media, and interaction data when you communicate with us via WhatsApp
Property Preferences: Property types, locations, budget ranges, and other preferences you share
Usage Data: How you interact with our messages, links clicked, and content viewed

How We Use Your Information

To send you property listings and real estate updates you have expressed interest in
To respond to your inquiries and provide customer support
To send appointment reminders and follow-up communications
To improve our services and personalize your experience
To comply with legal obligations

WhatsApp-Specific Disclosures

We use the WhatsApp Business API to send you marketing communications. By opting in, you acknowledge:

You will only receive messages after providing explicit opt-in consent
You can opt out at any time by replying "STOP" or "UNSUBSCRIBE"
Message templates used are pre-approved by Meta in compliance with WhatsApp policies
Your WhatsApp phone number and message content are processed by Meta Platforms, Inc. under Meta's Privacy Policy

Your Rights

Opt-out: Unsubscribe from communications at any time
Access: Request a copy of your personal data
Deletion: Request deletion of your personal data
Correction: Request correction of inaccurate data
Restriction: Request restriction of processing your data

Data Sharing

We do not sell your personal information. We may share data with:

Meta/WhatsApp: As required for message delivery via WhatsApp Business API
Service Providers: Hosting and communication platforms used to operate our services
Legal Requirements: When required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Us

For privacy-related inquiries or to exercise your rights, please reach out directly via our WhatsApp Business number: +971 52 230 0960.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our communication channels.